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  1. Can I bill an extra amount to a card after the original transaction?
  2. Will Actinic Payments work with 'One-Click Completion'?
  3. How can I change the amount of money taken?
  4. Can I change the frequency of my payments?
  5. Can I have a lower percentage taken from my payments?
  6. When will I receive payment?
  7. How can I refund money?
  8. I tried to make a refund but the transaction was rejected
  9. How do I reverse/void a payment?
  10. Can I process mail order payments?
  11. When a payment goes through all checks, am I safe in shipping the order?
  12. Can I process manual payments?
  13. Can I review transactions before processing them for payment?
  14. What cards can I take with Actinic Payments?
  15. I've received a Chargeback Notification - what happens now?
  16. What is a Chargeback?
  17. I've received a Request for Information (RFI) - what happens now?
  18. 'Contact system admin, service not available' error when using Visa
  19. Can we give the order number as a reference number to the bank account?
  20. At what time are the payments I have taken processed?
  21. Transaction voided, but approved column ticked, how can this happen?
  22. What is the shadow on a credit/debit card and how long does it last?
  23. What are the reasons for a declined refund?
  24. How do I charge for a deposit on an order I have taken with Actinic payments?