View Full Version : first time upload _ help needed!
nm02
13-Jan-2005, 02:11 PM
I am uing actinic's trial webhosting. Having finally finished my site I decided to upload and generally test my site before upload to my url address.
I have a large shop with over 5,000 products and did have the odd filename conflicts. However I have re-named the files in question, and reselected the file name in actinic.
The problem!!! when ever I go to upload actinic repeats the same filename errors! any ideas?
I have even tried deleting the filename/re-name.
Thanks in advance
naveed
procheck
13-Jan-2005, 11:12 PM
If you were just doing an Update, then try doing a total
refresh (web/refresh website).
Al
nm02
15-Jan-2005, 01:57 PM
thanks, but no joy. last night i renamed all filenames in catalog and reselected them. Strange thing is when i tried uploading again, actinic shows filename errors for images i have now completly re-named or deleted and still shows the orginal image filename errors.
This is a first time upload using actinic catalog v7 & trial hosting. Its driving me mad, Thanks in advance.
Naveed
Nadeem
17-Jan-2005, 09:01 AM
Hi there
Please could you give us the full error message on some of the products.
Kind Regards
nm02
17-Jan-2005, 09:34 AM
here are some examples of the image filename errors:
1. C:\website\websitePICTURES\sections\changers\oechanger\audi.jpg
C:\website\websitePICTURES\Accessories\headunits\fittingadaptors\AUDI.jpg
2. C:\website\websitePICTURES\multimedia\DVDME2.jpg
C:\Program Files\Actinic v7\Sites\Site1\dvdme2.jpg
With error 2 I have re-named and even deleted the filename "dvdme2.jpg" but actinic still generates the error.
thanks
Nadeem
18-Jan-2005, 09:04 AM
Hi there
In Actinic, if you go to "Advance | Additional Files", is there any reference to these pictures here?
Also if you check the products that uses "dvdme2.jpg", where is it looking for it? In "C:\website\websitePICTURES\sections\changers\oechanger\audi.jpg" or the "Site1" folder? If the former, then try changing it to look into the site1 folder and update the site. See if you get the same error with "dvdme2.jpg"
Kind Regards
nm02
21-Jan-2005, 10:48 AM
problem sloved! :)
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