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candleshop
02-Apr-2003, 08:16 AM
I installed this version on Friday night. We had a couple of Paypal orders that were paid OK over the weekend, but there was no authorisation returned. Yesterday we had 4 Paypal's which were again paid OK, but returned authorisations as £0.00 and are marked as PSP Error in the Pending pot. To me this looks like a problem at the Paypal end. We've had about 100 WorldPay xactions that have all been fine. Anyone else have this problem?

(We have about 500 product lines and its dead slow in opening them - roll on the patch!)

Dave Harris
www.somethingforthewickend.co.uk
paulh69
02-Apr-2003, 10:03 AM
not sure if it's a problem with catalog getting the transaction amount from paypal or if paypal is not setting the transaction amount.

definitely something wrong with database access in v6.1.0 - now incredibly slow!
cdicken
02-Apr-2003, 10:21 AM
The problem with the slow database will be addressed in the next patch.
cdicken
03-Apr-2003, 08:18 AM
Dave

I have reported your PayPay errors to the development team. If there is a problem, it will be fixed in the next maintenance patch (after the one that comes out on Friday).
candleshop
03-Apr-2003, 08:34 AM
OK - great. The payments are being made OK, and the problem is not visable to the customer (apart from a psp error message on the invoice), so we can live with it for now.
BPJSURF
21-Apr-2003, 08:33 PM
I have seen this problem with two seperate vendors in and around the Christmas holiday. I tracked the problem down with Paypal support to a problem with the Paypal server. Apparently there were very high volumes of transactions running through Paypal that attributed to the issue. Not sure if the probelsm are related but I would contact Paypal support they are usually very good.

Brian
Andy Warner
25-Feb-2004, 08:30 PM
Latest version upgrade running

I have NEVER had a paypal transaction without the error!!!
I check my paypal account to ensure the cc has processed, but its a bit odd.
I will look at the shop end to see if Im missing something my end. - but I dont think I am.

anyone got any ideas????

Andy
www.legendgames.co.uk
candleshop
25-Feb-2004, 10:41 PM
Paypal denied it was them. I applied the latest pspsetup and the problem has finally gone away.

Dave