Instant Messaging / Live Support Function

[paulbeckett]

Hi

I have had a look through the archives but cant find any thing about this.

Is it possible to embed a "live support" function within an Actinic v7 site that uses MSN, Yahoo or AOL instant messaging?

I know there are javascripts out there but I haven't extended my search (in detail) outside Actinic yet as I thought I would get the opinions of this forum. I want to make sure I don't do something that conflicts with Av7.

Any suggestions / pointers would be appreciated.

Paul

[Nadeem]

Hi Paul,

If you can embed it in html, then you should be able to embed it in the Actinic template. For the "Live Support", you may need to embed it in Act_Primary.html.
It should work without any problems of conflict in the Actinic store.

Kind Regards

[GrahamL]

We use Bold Chat Plus and it works like a dream! And had no problems integrating it with the Actinic templates.

It costs $49 a month for 1 user (at a time), and is worth that just to be able to see where visitors are arriving from, looking at, and leaving at - the Live Support bit is just a bonus!

However it doesn't integrate with other messaging systems, if that's important to you.

Graham