SMTP server not valid in network settings

[June]

Hi,

I have tried to configure actinic to create a contact us form. We are with Claranet (at the moment) and it will not accept Claranet SMTP server settings relay.clara.net - says it's not a valid SMTP address.

As this is a valid setting, any suggestions here?

Many thanks

[Mike Hughes]

Other people people on the forum have used that without problems.

What are your email settings and what is the error message it gives?

Mike

[matperino]

Hi,

I have the same problem than June. I tried "relay.clara.net", "relay.fr.clara.net", "smtp.clara.net", "smtp.fr.clara.net", "smtp.ictl.com", but I have the following message each time :
"The computer you specified as your mail server is not a valid mail (SMTP) server. Check the computer name or address and try again. If it fails again, then it is possible, you were locked out by a firewall program, or you don't have network connection to this server".

Note : 1 - I don't have any firewall program ; 2 - it was working with my former host webchrono.net (smtp server: mail.ictl.com).

Any Help Welcome!

Mathieu

[I-CC]

Have you tried using just...

localhost

works for quite a few...

[markhallgate]

been having problems for a week, just tried local host and it worked.

[I-CC]

localhost does not work for all, but in the majority of cases it is a good bet.