Error message with worldpay

[lywa]

Hi there

I am setting up actinic with WorldPay, but getting an error message when trying to access the worldpay pages...... below is the error message and the referencing HTML code

Your help is greatly appreciated



########################################

ACTINIC Error message on submitting cart data to worldpay....

A General Script Error Occurred

Error: There is no valid input parameters for the script! Check the referencing HTML code!

########################################

referencing HTML

<FORM NAME="formOCC" METHOD=POST ACTION="https://third-party.select.worldpay.com/actinic/catalog/">

<INPUT TYPE=HIDDEN NAME="SALUTATION" VALUE="">

<INPUT TYPE=HIDDEN NAME="NAME" VALUE="anthony simmons">

<INPUT TYPE=HIDDEN NAME="JOBTITLE" VALUE="">

<INPUT TYPE=HIDDEN NAME="COMPANY" VALUE="">

<INPUT TYPE=HIDDEN NAME="ADDRESS1" VALUE="69 high path road">

<INPUT TYPE=HIDDEN NAME="ADDRESS2" VALUE="">

<INPUT TYPE=HIDDEN NAME="ADDRESS3" VALUE="guildford">

<INPUT TYPE=HIDDEN NAME="ADDRESS4" VALUE="">

<INPUT TYPE=HIDDEN NAME="INVOICEPOSTCODE" VALUE="345435">

<INPUT TYPE=HIDDEN NAME="COUNTRY" VALUE="">

<INPUT TYPE=HIDDEN NAME="COUNTRY_CODE" VALUE="AL">

<INPUT TYPE=HIDDEN NAME="PHONE" VALUE="34543543">

<INPUT TYPE=HIDDEN NAME="FAX" VALUE="">

<INPUT TYPE=HIDDEN NAME="EMAIL" VALUE="info@darshanweb.com">

<INPUT TYPE=HIDDEN NAME="MOVINGCHECKSTATUS" VALUE="">

<INPUT TYPE=HIDDEN NAME="USERDEFINED" VALUE="">

<INPUT TYPE=HIDDEN NAME="ORDERNUMBER" VALUE="AS543510000009">

<INPUT TYPE=HIDDEN NAME="CURRENCY" VALUE="USD">

<INPUT TYPE=HIDDEN NAME="AMOUNT" VALUE="1000">

<INPUT TYPE=HIDDEN NAME="MERCHANTID" VALUE="71377">

<INPUT TYPE=HIDDEN NAME="PREAUTH" VALUE="1">

<INPUT TYPE=HIDDEN NAME="TESTMODE" VALUE="1">

<INPUT TYPE=HIDDEN NAME="CALLBACKURLAUTH" VALUE="http://lywa.rootr.com/cgi-bin/os000001.pl?PATH=%2fhome%2flywa%2fweb%2flamayeshe%2ecom%2facatalog%2f&SEQUENCE=3&ACTION=AUTHORIZE_4&CARTID=203Z194Z9Z131A1049889891B2450&PA=1">

<INPUT TYPE=HIDDEN NAME="CALLBACKURLBACK" VALUE="http://lywa.rootr.com/cgi-bin/os000001.pl?SEQUENCE=3&ACTION=%3cBack&REFPAGE=http%3a%2f%2flywa%2erootr%2ecom%2facatalog%2fdonations%2ehtml&">

<INPUT TYPE=HIDDEN NAME="CALLBACKURLUSER" VALUE="http://lywa.rootr.com/cgi-bin/os000001.pl?SEQUENCE=3&ACTION=Finish&ORDERNUMBER=AS543510000009&REFPAGE=http%3a%2f%2flywa%2erootr%2ecom%2facatalog%2fdonations%2ehtml&">

<INPUT TYPE=SUBMIT NAME="SUBMIT" VALUE="Next&gt;" class="button">

</FORM>

[cdicken]

I have been on your site and have been able to recreate the problem.

My suggestion is to trying using a bog-standard untouched default overall layout template for the Checkout pages (set in 'Design | Options | Layouts'). Then upload, and if the transition to WorldPay then works, it will mean the errors are as a result of the customisation you have undertaken on the overall layout template.

[jenbarlow]

Chris - thanks for your reply. I work with Tony, the person who first posted this message. I have done what you suggest, and when I go in to Design | Options | Layouts the setting is set at "Default Primary Template" (with sidebar down the left). I'm asssuming this is the default layout. DO you have any other thoughts? Thanks - Jen

[cdicken]

That should work fine.

[jenbarlow]

Chris - sorry I did not make myslef clear. That was the setting that was there all along, while the error is occurring. It looks like we've never touched this setting. Thanks - Jen

[cdicken]

I'm afraid I cannot help you with this aside from what I have already advised.

Please raise an email support question here (http://www.actinic.co.uk/support/register.htm) for further assistance.

[jenbarlow]

Thanks for all your help. One final posting for those who might come searching afterwards...

It was a number of problems with our recently-modified site. The very able folks at SureSolutions made a number of changes to get me going. With this error, it might be best to contact your local pro.

Jen