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JimboS
15-Jul-2005, 08:50 PM
Form some reason my fist checkout page seems to have chnaged.

It used to say:

Select Shipping Destination

Country:* Select country
If you want to ship the purchase to an address other than the invoice address, check this box:


Now it says

Select Invoice Location
Country: None of the above

Select Shipping Destination

Country:* Use invoice
If you want to ship the purchase to an address other than the invoice address, check this box:

can be seend at www.viteyes.co.uk

wjcampbe
16-Jul-2005, 04:29 PM
Did you previously have restriction to allow only one address per order as discussed on page 48 of the advanced users guide?

Re-instating that restriction would return you to what you had before.

JimboS
16-Jul-2005, 08:23 PM
Doesn't appear to help anyone else?

The only difference I can see between this and my other sites is that this one also has user accounts set up, could this be an issue?

wjcampbe
16-Jul-2005, 08:34 PM
Try this thread http://community.actinic.com/showthread.php?t=14050&highlight=invoice+address

JimboS
18-Jul-2005, 05:50 AM
Still no help :(

If you go to www.viteyes.co.uk and add somehting to cart and enter first part of checkout you will see what I have.

If you go to www.vitamins-for-the-eyes.co.uk add somehting to cart and enter first part of checkout you will see what I would like the other site to look like.

As I say the only difference I can see it that the viteyes site also allows account orders so wether there is a settting there which is causing this?

James

Nadeem
19-Jul-2005, 10:27 AM
Hi James

Please check in "View | Business Settings | Payment and Security", do you have "Invoice with Order" as a payment method here. If so then, then this is the reason why you have two dropdown list box.

Kind Regards

TraceyHand
19-Jul-2005, 01:46 PM
or, possibly, I found that I had a cart anomoly similar to this when some of my payment options were restricted by location (I tried to restrict the "invoice & payment before delivery" and "nochex" options to "UK only")
Paypal was left with no restriction.
It did some strange things so I decided to remove the restrictions.