Error 404

[Berwyn_Jay]

Some of our customers are experiencing Error 404 - server can't be found etc, when shopping. I've got about 40 PC's here and most of which NEVER get any porblems. Yet just one PC gets the problem on a irregular basis even though it's set the same as all the rest.
Most customers never get a problem but there are a few that do. When I've tested a PC with the problem I've found that if you use the back then forward button on the browser the page reloads okay. But this is more of a problem on the checking out pages because if you refresh or use back etc, the page times out an so you have to go through the process of entering your card number etc again.

I've loaded the default shop into a test area if anyone wants to wonder around it and try and get the error

https://www.rdiffcityfc.co.uk/test/acatalog/
or
http://www.rdiffcityfc.co.uk/test/acatalog/

thanks

[paulh69]

Fix SSL server not found in Explorer
This totally corrected my having to resfresh the page to view it after the error " server or page not found " in ssl.

The cause is using Microsoft Internet explorer with openSSL on the server


You need to edit your servers httpd.conf file.

1) create a backup
cp /etc/httpd/conf/httpd.conf /etc/httpd/conf/httpd.conf.ssl.bk

2) Open in a text editor
pico /etc/httpd/conf/httpd.conf

3) hit the control key and the letter w to bring up the search window and
Type in " <IfModule mod_setenvif.c> " and hit enter

4) Look for the following line just under the previous search: About 11 lines under

" BrowserMatch "MSIE 4\.0b2;" nokeepalive downgrade-1.0 force-response-1.0 " and Delete It


5) Add this line in its place :

SetEnvIf User-Agent ".*MSIE.*" \
nokeepalive ssl-unclean-shutdown \
downgrade-1.0 force-response-1.0

6) Control x
then " y " for yes to save it