Network settings (new user)

[MoGrafixation]

Help! I'm using Catalog V6 and am attempting to get the Network Settings correct. I've tried a few permutations but nothing seems to work. My browser is reporting:
A General Script Error Occurred
Error: Error opening configuration file ../acatalog/A000.cat. No such file or directory

These are my current settings:
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
WEBSITEURL http://www.the-company.com/
IGNOREPASSIVEERRORS true
PATHTOPERL /usr/bin/perl
CATALOGURL http://www.the-company.com/acatalog/
CGIBINURL http://www.the-company.com/cgi-bin/
PATHFROMCGITOCATALOG ./acatalog/
CODEBASE ./
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG ../acatalog/

Thanks for any help,
Mo

[NormanRouxel]

Go into Advanced / Network and run the network Test and report what that tells you. If it reports no problems do a site Refresh.

Also tell us something about your service provider. Name? Whether Unix or MS?

Norman

[MoGrafixation]

Thanks Norman, but I've tried that. No problems were found (except the 'Catalog URL wrong' bug).

I was hoping you could spot something in the config. Does it look OK?

ISP is www.yellowbus.co.uk and I'm not sure what the server type is.

[Mike Hughes]

It looks like the problem is somewhere in your settings for the CGI_BIN location.

The error suggests that it's trying to find the configuration file in your /acatalog/ directory which is clearly wrong (as its located in the CGI-BIN).

I can't see anything that's abviously wrong in your setup but you should investigate the CGI-BIN settings. It may be your 'path to cgi-bin' setting as on one of my sites I have an addional server path setting in here. i.e. "/public_html/cgi-bin/". You may need something similar (look at your site directory structure when using FTP).

Mike

[MoGrafixation]

When I log in to the server, WS_FTP reports:

SYST
215 UNIX Type: L8
Host type (2): UNIX (standard)
Host type (I): UNIX (standard)

My directory listing is:
drwxr-xr-x acatalog
drwxr-xr-x cgi-bin

I tried running the 'Web'/'Configure Web site details' option in Actinic but it stops with the report:
"An error occurred while attempting to change permissions of the directory acatalog.
The FTP server returned a reply code of 500.
The current permissions of the file are 0755 and the required permissions are 0777."

When I try via FTP to set the attributes on the acatalog folder, the server reports:
site chmod 777 /acatalog
500 Unknown command

I'll contact my ISP to ask if they can help. I'll let you know the response.

Thanks for your help so far - we seem to be narrowing it down!

Mo