Lost my drop down section list!

[BSO]

Hi there,
I have recently upgraded to the latest version of catalog.
Everything has been fine, today I have added a load of new products and have noticed that in both the offline preview and whilst viewing my site online that the drop down section list has disapeared and that there is an error on the page.

I cant think of any thing else that I have changed before this has happened.

I know I haven't edited anything to do with the drop down list and every thing appears to be normal.

Does any one have any ideas as to what I should check or what has caused this.

Like I say it has been fine until I have added these latest products.

Thanks in advance

Simon

[Jan]

When you upgrade only html files are upgraded, others (eg .pl) are overwritten, had you made any changes to the perl files to get your drop down section list to appear - when I upgraded I lost my extra information fields and this was the reason why. Just a wild guess mind you.

Regards

[BSO]

Just to add that if I view my online pages using netscape browser, the section list is there. But it does not appear with I.E as mentioned earlier.

[BSO]

Jan,
The section list ws really out of the box and included in the theme that i use.
The only script I remember altering is the actinicconstants.pm or what ever its called to allow a search log to be created.

this has baffled me as like I've said earlier it was all working fine even after my latest upgrade.:confused:

[Owen Drumm]

I had the same problem especially with being able to view in Netscape and not in IE. I think it is to do with the number of sections you have in the store being too many. I have 52 sections in our store and when I cut them down to 5/6 it worked. Could be a bug. Anyone from Actinic got any ideas wether it is?

I have a previous thread with this problem at http://community.actinic.com/showthread.php?s=&threadid=621

[BSO]

Owen,
I think I have found my problem at least.

I noticed that a picture I was using for my sections had the same name as a product picture, altghough it was in different folder, I figured that this might be worth a look.
I renamed the section picture and wolla, every thing is back to normal.

The drop down section list appears in both I.E and netscape.

Phew

I hope your problem is similar as it is pretty easy to fix and you dont need to touch any script files.

Let me know if this has proved to be your problem also.

Cheers

Simon:D

[Owen Drumm]

Hi Simon,

It's worked for me as well. Cheers mate:)

Owen