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Perfect Eye
02-Aug-2005, 09:00 AM
We are having real upload problems with our latest project - we are doing a website for a client (their host is Dataflame.co.uk) and everything has to be published into a "public_html" folder for it to work properly. The last site we did for another client uploaded onto their server without any problems as it went straight onto the root, not a seperate folder.

We're struggling with the field settings in Actinic to publish the files correctly. At one point the actinic folder was appearing outside of public_html so the web pages didnt work. Then sometimes it was creating the Actinic folder within cgi-bin - which is wrong too.

Also, sometimes when we test the network settings it doesnt like the pathways we attribute to it and gives an error message.

These are the network setup fields which we cant get right:

Codebase:
Path from CGI-Bin to acatalog directory:
Path to CGI-Bin:

We're not sure what to put in here. We know that it all has to go into the public_html folder on the server and we know the cgi-bin url is: http://www.ourwebsite.co.uk/cgi-bin

It's continually messing up - can anyone help or give pointers to what we could try add to these fields? Many Thanks.

j2001m
02-Aug-2005, 01:39 PM
Need Your Full Setup Info From Network Setup Perfect Eye
Thanks

j2001m
02-Aug-2005, 01:55 PM
BUT TRY THIS:- ../public_html/acatalog/ :- FOR CGI-Bin to acatalog directory:
ALSO BUT THIS IN THE FTP VIEW

ALSO DO THIS
/cgi-bin/ :- FOR THE CGI-Bin:

ALSO USE THIS
http://www.ourwebsite.co.uk/cgi-bin/ AND http://www.ourwebsite.co.uk/acatalog/

Perfect Eye
02-Aug-2005, 02:35 PM
I've emailed the hosting company for further information. We've tried lots of different types of variation in the network setting page so have nothing concrete to show you.

I can provide these details however which may be of relevance:

We were told we had to ensure we publish to the "public_html" directory only.

CGI-BIN to run scripts: http://www.website.co.uk/cgi-bin
Path to perl: /usr/bin/perl
Path to sendmail: /usr/sbin/sendmail
Path to date: /bin/date
Path to home dir: /home/*o**lko*

(The path to home end part = *o**lko* is the same as the hosting facilities user log-in name).

Dont know if this helps anyone?

Perfect Eye
02-Aug-2005, 04:57 PM
We entered the following details as recommended by DataFlame, the host:

Catalog URL: http://www.website.co.uk/acatalog/

CGI-BIN URL: http://www.website.co.uk/cgi-bin/

Codebase: ./ (this wasnt recommend by DataFlame - its there by default by Actinic)

Path From CGI-BIN to acatalog Directory: ../acatalog/

Path to CGI-BIN: /cgi-bin/

Path From CGI-BIN to acatalog Directory as Viewed by the FTP Server: ../acatalog/

Path to the Perl Shell: /usr/bin/perl

When we test these settings we get the following error message:

Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory.

So still no joy. Maybe the codebase is wrong - but they didnt specify a setting for this. Or something else, but it definately isnt working.

Any help would be great.

Nadeem
04-Aug-2005, 05:30 PM
Hi there

I see it has been resolved on the following thread: http://community.actinic.com/showthread.php?t=15399

Kind Regards