2nd email

[razzlesuk]

Hi

I am trying to setup 2nd email for custoemr orders. I have edited actinic.pm and orderscript.pl (article ref CD186)and managed to get this email:

Order#: AY57NB00000414
Shop Name: Razzles Limited
Shop's Email: sales@razzles-shop.co.uk
Sender's Email: razzles@uk2.net
Sender's Town/City:
Sender's Country: United Kingdom
Recipient's Town/City:
Recipient's Country: United Kingdom
Referrer:
Currency: GBP
Order Value: 27.27
Order Date & time: 28/04/2003 21:23
Latest delivery date:
Item: 441C Pendant
Item: B30 Bico Pendant

The customers email was:

Dear mr anthony,

Thank you for shopping at Razzles Limited.

Once we have received cleared payment will we despatch your order.
We accept payment by cheque, postal order, most major credit and debit cards.
Please do not send cash by post, Thank you.

We have received and are processing the following order:

******************************************************
Order Number: AY57NB00000414
Order Date: 2003/04/28 21:23

Ship To:
mr anthony
surtees
10 brenzett close
me5 7nb
United Kingdom
01
razzles@uk2.net


Shopping Cart (Prices in British Pounds)
REFERENCE DESCRIPTION QUANTITY PRICE COST
--------------------------------------------------------------------------------
441C Pendant 1 £1.29 £1.29

B30 Bico Pendant 1 £25.98 £25.98
F28 Choose a chain 1
Chain: F28
Colour: Black
Chain Length: 45 cm
================================================================================
Subtotal: £27.27
Total: £27.27


******************************************************
Any problems email us at sales@razzles-shop.co.uk, or call/text on 07973 400181

Sincerely,
Mr Anthony Surtees
Razzles Limited
10 Brenzett Close
Chatham
Kent
UK
ME5 7NB
01634 329727
mailto:sales@razzles-shop.co.uk
www.razzles-shop.co.uk

What I need to get in the email is the component details, I have also edited orderscript.pl with ref GC107 article.

any ideas anyone?

[Jan]

I'm suprised because I would have expected you to get the same email as the customer.

I can't see what is going on but would like to point you to a couple of products that I have as an alternative way of doing this. These products can download orders at scheduled intervals and email a copy of the relevant invoice and/or packing list to you. The relevant products are

Order Processing Mole - Downloads orders and runs processing (http://www.mole-end.biz/acatalog/Order_Processing_Mole.html)
Batch Order Processing - Email Report : Emails the invoice or packing list to you (http://www.mole-end.biz/acatalog/Email_Order_Proc_Reports.html)

Both products are free for 30 days.

Regards

[razzlesuk]

Hi Jan

thanks for your reply.
I was wondering if any else had changed their scripts and if it had worked ok. I am using actinic business v4.

looking through actinic knowledge, there is another way of doing this with modified you have to get from actinic, will this work?
ref MGIS-4X7L2T

[razzlesuk]

With regard to this script change, I only get the mentioned email when customers do not pay by credit card. When customers pay by credit card no email is sent out is this right?

[cdicken]

The best way to get hold of the modified script that is referred to in the knowledge base is to contact Actinic Support here (http://www.actinic.co.uk/support/register.htm) as the person this goes to is a bit of a pro when it comes to old versions of Actinic.

The email should always be sent, no matter what the payment method.