Unable to Update Site

[andyj]

All of a sudden I cant update! Keep getting an error hinting at permissions/disk space. Both check out fine.

What happened:rolleyes:

Ahhh, I have just discovered:

if I swithch the config of payment method "Credit Card Details captured for ... " from built in Java to ssl I can then update the site. If I switch it back to the built in Java I can no longer update the site. What is wrong?

Cheers.

[cdicken]

It looks like Actinic cannot create the directories required in order to have Java Encryption.

You need to log onto your site via FTP and change to the 'acatalog' folder. Create a subfolder called 'COM'. Create a subfolder within 'COM' called 'Actinic'. Finally, create a sub-folder within 'Actinic' called 'Catalog'.

You should then be able to upload without problems.

[andyj]

Originally posted by cdicken
It looks like Actinic cannot create the directories required in order to have Java Encryption.


Absolutly, worked a treat.

Thanking you.