Catalogue Order Received Email

[TonyS]

Advice on where to find the email which is sent for “Catalogue Order Received” – and how to add all the order details to this email.(so a copy can be sent directly to the warehouse- prior to orders being downloaded)



Kind Regards



Tony

Chrystella

[Jan]

When a customer places an order they can receive an email with the order details, you can specify a second email address for this to go which you give you what you need. See business settings/options to set this up.

If it doesn't take a look at :-

http://www.mole-end.biz/acatalog/Email_Order_Proc_Reports.html

this is a utility that exports the invoice or packing list to file (PDF, XML or RFT format) and then attaches it to an email that is sent to addresses specified by you.

If you use it with my order processing mole (see http://www.mole-end.biz/acatalog/BOP_Order_Processing_Mole.html) you can set it up to download orders as they arrive and send the emails. You could set it up to send the packing list, which could be printed at the warehouse, used to pick the items required and then include it in the parcel. You could even ask it to mark the items as shipped and also send the invoice. Any orders that could not be immediately packed could be returned to you with the details to update.

Regards

[TonyS]

I need the email to be sent by the server with all the order info on it as soon as the order is placed - Prior to the data being downloaded.

I couldnt find anything in the Business - Options.

The other offering requires the data download to occuring - not what I wanted.

Any other suggestions.......................................:confused:

[Jan]

Apologies - it's in business settings/ordering. I'm sure that this be what you need.

Regards,

[TonyS]

Thanks a Lot - Jan

Regards

TonyS