Site Test results

[WongP]

Hi, if anybody wouldn't mind, I'd be grateful if my test site could be viewed for help. It is http://www.jadeshoes.co.uk

From where I'm sitting, the following things don't work:
Type search box
View Basket button
Checkout button
Add to Basket function.

I'm sure some of you have experienced similar problems. I'm very, very close to getting this project nailed down. Any help, is GREATLY APPRECIATED!

[pinbrook]

I suugest you check out that perl is working properly on your server , or that you have generated the cgi scripts.

All the things you say don't work are perl/cgi

[WongP]

I will contact my ISP. In the meantime, with the risk of sounding clueless, how do I generate the scripts and what do I do with them after that. Many thanks

[pinbrook]

I would try a complete site refresh.

As you watch the files being uploaded you will see .pl files being uploaded these are the perl files.

Then check the contents of your cgi-bin are there a load of files there ?

eg ss00000001.pl
ca0000001.pl and so on

[WongP]

Thanks for your suggestions, which I've tried but just refuses to work.:confused:

I've made sure the directory structure is correct (as viewed in my ftp browser).
I've generated the scripts
I've uploaded them to the cgi and other relevant folders.
I've updated and refreshed the website. Lot's of times!

Please help! If I can sort out this huge technical hurdle, then I can get the rest of the catalog uploaded and then get on with the rest of my life!!!

Many thanks

[garyhay]

tell us your network settings and your host

[fitz]

When I look at it the page it is trying to display is a preview.html page, which might be why the scripts aren't working.

This might hep more knowledgeable people out there - is there a switch to say the site is not in preview mode ?

David

[pinbrook]

I thought Preview mode was only when the site was viewed on the local machine. You can't have preview mode on remote server....can you?

we need to see the network settings....

[garyhay]

Do you have a URL

[pinbrook]

http://www.jadeshoes.co.uk

[garyhay]

ahh I am just as bad because I have looked

[WongP]

Thank you all .... I will supply network settings when I get home this evening. It does look as if it is calling preview pages though doesn't it.

My host is Areti (http://www.areti.net), whom I also got Actinic Catalog from. They seem very good so far.

Once more, I thank everyone for their time and help.

[WongP]

ok, here are the network settings. I thought it'd be easier to see it as how I see it, hence the graphic.

[garyhay]

Try this

path from cgi to acatalog: ./acatalog/ or ../acatalog

path to cgi bin: /cgi-bin/

[WongP]

When I try your suggestion and run the Test in Network Setup, I get Warning messages of invalid paths or invalid Catalog URL (which I get when I alter the Path from CGI-BIN ...).

Any other ideas? I am completely lost. Surely, the solution is a simple one. After all Actinic shouldn't be that complicated, should it?

Thanks.

[pinbrook]

Actinic isn't complicated if you have the correct settings.

I would email your host and ask them to send you an import file with all the settings in.

Or find out if anyone else in this forum hosts with the same company, and get the settings from them.

Have you done a test to see if perl works on your space. Try uploading a simple cgi script to see if it works.

Run something like perldiver to get the paths to perl and sendmail.

[garyhay]

send your host this file

[WongP]

Thanks. I'll do that. In the meantime, something is definitely wrong here. I took a look at the source code of some other succesful actinic websites and amended some of my html link tags accordingly. For example, 'View Basket' is 'www.jadeshoes.co.uk/cgi-bin/ca000001.pl?ACTION=SHOWCART' and in the quick search I have:

<form name=simplesearch action="http://www.jadeshoes.co.uk/cgi-bin/ss000001.pl" method="GET">
<td width="90">
<input type="text" name="SS" size="18" value="Quick search" onFocus="this.value='';this.style.background='#FFFFFF'">
<input type=HIDDEN name="PR" value="-1">
<input type=HIDDEN name="TB" value="A">
<input type=HIDDEN name="SHOP" value="">
</td><td width="63">
<input id=ACTION name=ACTION src="acatalog/simplesearch.gif" type=image width="25" border=0 height="20" value="Search" alt="Go!">
</td>
</form>

but in all cases, I just seem to be redirected to the homepage. I am awaiting replies from my hosts technical support for networksettings. This is so odd!