clickclocker affiliate software help please

[Jenny]

Hi I have just taken hosting of a new client. The previous hosting company lost all their site due to a server failure. All was recovered except the workings of clickclocker. I seem to have most files but I am struggling with what I have got. Is there anyone out there who can help me get this going again. They are running on version 6.1.2 catalog as well.
Thanks
Jenny

[smiffy]

Did you get anywhere with this? And who was the host?

[Jenny]

yes and no. My client paid for them to reinstall it as half of the code was missing. This was about the time of the long postings of "slow checkout". I am stuck, I can move my site to a linux server which should solve my problem but I don't know how to re-install this software again. Have to hard code some binary codes!!:(
so no I am not much further. Half of me thinks this software caused the problem but on the other hand.
Jenny

[pinbrook]

cant you go back to click clocker and get them to re-issue the code

[Jenny]

They will only talk in terms of any help/re-installing of £250 a go min.
Jenny

[pinbrook]

find a better affiliate!!

[Jenny]

The trouble is the guy bought this software (before I took over the site) and it cost £1200 and then they stopped selling it, so he reluctant to look else where for this particular site. Are you a perl expert?
Jenny

[pinbrook]

No we don't do perl, only under duress. I personally would simply pay the £250 and charge it back to your client. It is probably cheaper in the long run!

[Jenny]

They had already just paid the £250 re-installation when the server started causing problems!
Jenny

[pinbrook]

as sad as that is....it is your fault?

I still maintain that you will spend more than £250 of your time saving your client £250

[Jenny]

no luckily! server problems (in "slow checkout" ) just seemed to start at approx the same time. Just trying to save the customer money becuase he seems to blame me for server problems.. Still trying to get to the bottom of this..
Jenny

[pinbrook]

Oh Well Good Luck!!

[smiffy]

Are you running the Unix or NT version?

I've got some experience of CC running it with Actinic V4 and V5 and shortly V6.

[Jenny]

This version is running badly on a windows 2003 server.. Hosting company keep telling me to move over to Linux but the CC is hard coded in. Can you help?
Jenny

[smiffy]

Just tried to call you as we can share info.... Im away for the next week so I'll call you upon my return.

[Jenny]

Gary, thanks for the call, tried to ring back having missed you. This is urgent, as my customer feels he is missing orders because of the server.
Thanks
JEnny

[smiffy]

I've made som progress with this rovided your running on a unix based server!!! I've got to do a little more testing under V6... but so far it looks good!

[Jan]

Fasthosts have just transferred my old account over to a new type of windows server (from an envision one), apparently it has better scripting abilities etc. I haven't read right through this thread so sorry if you are already on one of these and it is causing you problems.

Regards,

[Jenny]

We moved the site to linux from windows and then the linux started failing. Haven't actioned the clickclocker at all, to busy fire fighting other problems.. Would be good to get it working!
Jenny

[smiffy]

Jenny,

I have spoken with Paul over at clickclocker at lenght and he have release to me a fully revied verison for Linux beased server.

I have installed this and the CC product is now fully working - though you will see from my post in the developers forums that I am needing assistance with modifying actinic.pm

As you see to be running cc on V6 you probably have all the necessary details on extracting the SubTotal from the final receipt page.

Perhaps you can email a copy of your clients actinic.pm so I can compare it to mine, and in return I can send you the latest cc relase and detilals on how ive got this working now.

[Jenny]

Sorry to everyone else who reads this

Gary, trying to contact you re: clickclocker but you do not accept emails from this forum. PLease emial me..
Jenny

[smiffy]

smithgt@giftsonline.ltd.uk

[smiffy]

Jenny,

Did we ever get this sorted????

I've lost the code that I need to put into the receipt page, do you have a copy?

thanks

[Jenny]

email sent to you direct, suggesting we talk on the phone.
Jenny