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murf
06-Jan-2003, 08:44 PM
We cant send emails as actinic reports:

Failed to communicate with the smtp server:

Possible cause:
Network transmision problems

The error was:

{Customers email address}INET_aton failed - host not found
smtp.thefreemason.com - unkown error



Can anyone help.all of our network settings are correct and test properly and successfully

mike

yvonne
07-Jan-2003, 07:00 AM
Hi Mike

The problem probably occurs because your site SMTP and your local SMTP are not the same. Try putting 'localhost' (without the ' ') as SMTP server and see if it helps.

A similar issue has been discussed at some length in the Initial Web Site / Network Configuration forum: See
smtp/mail setup (http://community.actinic.com/showthread.php?s=&threadid=123) for more information.

yvonne
Hidden Valley Hibiscus (http://hiddenvalleyhibiscus.com)

murf
07-Jan-2003, 03:44 PM
fixed !

MANY THANKS