Actinic loose some information

[stonda]

When a client send me an order and tick the option to accept that the contact information will be saved for future orders, the next time he come, it works perfectly : all the informations (name, address, phone etc) are kept except the town. Each time the client come again all fields are Ok except the field for the town ? How can I resolve this problem ?
Thanks

[I-CC]

I recall something about this way way back to do with Google adbars or something pre-populating things and mucking it up for towns and other info in the checkout phase, but can not seem to locate the posting on it, but if you do a search on google and that within the forum then you may have better luck than me, but I am sure this was an issue for some using the adbar, so might be your customers issue.

[stonda]

I have make a search but no nor luck than you. You mean that if my customers don't use the adbar, they will not have the problem ? Is there a problem in Actinic or with the adbar ?

[stonda]

I have this problem with V7. I worked with v5 before and never see that. I have tried on 3 differents computers, with and without adbars, I always have the problem and only with the town. I cannot identify if it is a setting problem and where ?

[sumiya]

Hi Didier,

1)Go to "C:\Program Files\Actinic v7\Sites\Site1" ,take a backup of "ActinicPXML.pm"

2)Edit "ActinicPXML.pm",
Search for...

$sReplace = ACTINIC::GetCountryName($::g_LocationInfo{INVOICE_REGION_CODE});

immediately after the above insert...
if (!$sReplace)
{
$sReplace = $::g_BillContact{'ADDRESS4'};
}
Search for...

$sReplace =
ACTINIC::GetCountryName($::g_LocationInfo{DELIVERY_REGION_CODE});
immediately after the above insert...
if (!$sReplace)
{
$sReplace = $::g_ShipContact{'ADDRESS4'};
}
Save the file and update the site.

Actinic is not able to provide any detailed support for script changes made. If you find that there is a problem, an original copy of the script can be found within the 'Original' folder in your installation. Copy this into your site folder.

[stonda]

Ok thank you. It works perfectly.