500 Internal Server Error

[bobbybuch]

Hi, about a week ago we start getting this error in the check out process once country, state and zip info is filled out. I managed to get rid of the error by disabling UPS services within business settings/shipping and handling. Also updated Actinic to newest version7.0.5, and moved original versions of orderscript.pl into site folder. Problem still persist. Any help will welcomed.
Bobby

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@greenglass.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


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Apache/1.3.34 Server at www.greenglass.org Port 80

This the error report from our web hosting.
[Sun May 7 13:26:16 2006] [error] [client 66.191.58.242] Premature end of script headers: /usr/home/spenrith/public_html/cgi-bin/os000001.pl

[Duncan Rounding]

Sounds like you may have some shipping combination incorrect that may be trying to go negative or something similar that the script faults on.

[bobbybuch]

The funny is it just started out of the blue, no updates or refreshes where made in that week. My shipping is weight based, so if there was wrong combinations the script would fail with usps and my back-up shipping tables.

Bobby

[Bruce]

Bobby,

Please do a complete refresh of the site, Web | Refresh Website. Let us know how it goes.

Kind regards,