payments.csv & by-pass order processing

[Leslie Bell]

We have an actinic web site still in test mode which uses "by-pass order processing".

It uses the psp netbanx which does a dummy transaction and says that the credit card won't be debited.

Nothing gets written to payments.csv unless I switch off by-pass order processing, double-click on the order, manually go to the 'payment and progress' tab, click on the 'view payments' button, click on the 'new entry' button, click on the OK button and then re-export the files.

I can get no assurance from actinic cover support that once the netbanx account is active, payments.csv will get written to without all that.

Can anyone enlighten me with actual experience, as to whether that happens? Thanks in advance.

[cdicken]

When you go into 'Progress and Payments | View Payments' is the test transaction from Netbanx in there or is it blank?

If it is blank, then I can confirm that the information will be written to payments.csv once the Netbanx account is live. Payments.csv contains whatever is in the Payment History. If it is blank then payments.csv will be empty.

If 'View Payments' has an entry (a test payment ) but payments.csv is blank then I do not know. It sounds like a problem wth your copy of Actinic rather than a problem with Netbanx.