E-Mails not being sent

[AndrewPK]

Hi, I seem to be having problems with emails from actinic, when someone orders something we used to get an email in OUR account saying there is 'new orders since your last download' but they seem to have stopped being sent, however the email (order recieved, being processed etc) are still being sent out.
Does anybody know why this might be happening

Thanks In Advance
SCOOP

[wjcampbe]

First step would be to run a test from Advanced | Network Settings and see if that errors.

If there are no errors then check the email address you have set and see if a spam filter might be catching the mails.

[AndrewPK]

The test worked fine, and i have done a test purchase, the email was sent to my personal email address fine, its just anything going to our store email address that we are having problems,
this includes the "you have a new order" email and any emails from the 'contact us' page,

the email address listed in business settings is correct, as far as i can tell the email system is working it just doesn't want to send ME emails anymore :(

Any Ideas
SCOOP

[Mike Hughes]

Have you checked your actinic settings to make sure the correct boxes are ticked?

Business Settings > Ordering.

Mike

[AndrewPK]

Yeah, everything is set up, have just changed the email address in the settings to a different address (my personal address) and it now seems to work fine, it just the original address that seems to be borked, which leads me to think it is probably a spam filtering issue that is at fault, but the email account is not even putting them in the 'junk mail' folder, how strange, aahh well atleast i can get the emails now.

SCOOP