PDA

View Full Version : Invoice Addressee when using customer accounts


Nick
18-Jun-2003, 08:33 AM
This one for Actinic.

I have a customer using Business V6 and they have several customer accounts set-up with multiple buyers.

When one of these buyers places an order, the resulting invoice and order confirmation email is addressed to the buyer and not the account contact for the customer.

For instance, Company X is set-up with an account and the contact for the company is Joe. A buyer (Fred), for Company X is given a login and then makes a purchase.

The resulting invoice is addressed to Fred at Company X but my client wants the invoice to be addressed to Joe.

Short of creating a customised invoice template with Crystal Reports, there seems to be know way to change who the invoice is addressed to.

This seems to be an oversight in the design. So my question is, can this be added to the V7 wishlist please?

Thanks

Nick

cdicken
19-Jun-2003, 03:36 PM
Thanks for that Nick

Just one clarification: In the 'Main Contact' area of the 'Account' tab in a customer account, you can tick a box saying 'Send Email for Every Order Placed' which will send a copy of the receipt email to the Main Contact (i.e. Joe). You can also tick a box that says 'Only Invoice Address' whereby all the invoices will be addressed to Joe.

Does this not address what you need?