jools
29-Sep-2006, 12:40 PM
Hi
I've searched the knowledge base and looked through the forum for answers, found some but I need a bit of extra advice on this one.
When I uploaded Actinic yesterday I got a box saying Data Truncated. So I searched the forums. Found an answer that included this: "This means that somewhere in the catalog you have entered too many characters for a certain field."
I knew exactly which field I had entered too many characters into so I changed it to make it contain less characters - it was a title of a fragment in my home page. I did this and then the rest of my homepage fragments disappeared (I have a back up, thank goodness!).
But I'm still getting the Data Truncated box. Customers can still access my site online, they can still order and I can still receive their orders and process them but I can't upload my site (I have changes that require uploading).
I read on a few of the forum replies that I should Purge Catalog.
What does this actually do? And do you think that this will remove my Data Truncated box?
I raised a ticket on this last night but have heard nothing from Actinic yet. So thought someone may be able to help me on the forums.
Julie
Since writing I've tried to Purge Catalog but it comes up with Truncated Data box again.
Can anyone advise please?
Julie
I've searched the knowledge base and looked through the forum for answers, found some but I need a bit of extra advice on this one.
When I uploaded Actinic yesterday I got a box saying Data Truncated. So I searched the forums. Found an answer that included this: "This means that somewhere in the catalog you have entered too many characters for a certain field."
I knew exactly which field I had entered too many characters into so I changed it to make it contain less characters - it was a title of a fragment in my home page. I did this and then the rest of my homepage fragments disappeared (I have a back up, thank goodness!).
But I'm still getting the Data Truncated box. Customers can still access my site online, they can still order and I can still receive their orders and process them but I can't upload my site (I have changes that require uploading).
I read on a few of the forum replies that I should Purge Catalog.
What does this actually do? And do you think that this will remove my Data Truncated box?
I raised a ticket on this last night but have heard nothing from Actinic yet. So thought someone may be able to help me on the forums.
Julie
Since writing I've tried to Purge Catalog but it comes up with Truncated Data box again.
Can anyone advise please?
Julie