A server error occurred while attempting to merge server files. 500 -

[DVDBritain]

I have moved hosts and now im getting this error message?

A server error occurred while attempting to merge server files. 500 -

My relatives have an account with oneandone so i know it cannot be that thats causing the problem.

I have a newer version and ADSL, thats the only two things i can think of. Ive tried the proxy idea, didnt work.

anyone got any ideas please

thanks

jason

[pinbrook_nick]

Try the following: (a little extreme, but does make a clean start of things)


1. FTP into the site, and manually delete the acatalog folder. Delete all files in your cgi-bin. If you are allowed, delete the cgi-bin and re-create it, remembering to chmod it to 755.


2. Open your actinic site folder, and delete the following:

*.cat

??000001.p?

candprice.fil
candprod.fil
candtext.fil

fullprice.fil
fullprod.fil
fulltext.fil

newprice.fil
newprod.fil
newtext.fil

prevprice.fil
prevprod.fil
prevtext.fil

(* and ? are wildcards, * meaning any number of characters, ? meaning one character)


3. Click Web, Refresh.


If you get a rather huge error message part way through uploading, delete md000001.pl and try uploading again.

You can also try turning on or off the Passive FTP Transfers options in Advanced, Network Setup. (Whichever is the opposite of what is currently selected).

[DVDBritain]

I really dont know what was causing the problem... my permissions looked ok, but i reapplied them... but as i had changed hosts my smtp email was setup incorrectly within the network settings.

After changing that it worked ok... go figure!

Thanks for taking the time to reply.

Jason