email / SMTP error

[Lifeisgood]

Hi there,

I got a form for client to email feedback to me. However, I got the following error return, unless I put in my own company's email addresses in the email field.

Error returned from SMTP server (4: relay not permitted )


Help. Setting, setup, mail servers ?

[pinbrook]

Yep you need to determine what SMTP your host and ISP allows.

[Lifeisgood]

Hi Jo,

You mean, it is more the setting at my mail server rather then anything to do with Actinic setting ?

[DarrenJ]

I'm receiving the same message. I contacted my email/hosting ISP and they said that they disabled any relaying to prevent spamming. I asked them if they would enable relaying for me but they declined...can they do this?

[leehack]

They can do whatever they want on their servers, unless you have specifically paid and can prove they should be providing this to you as part of your contract.

[I-CC]

If you place in

localhost

it might work - which if say for example perl sendmail works with your hosting, so you could send emails out from form submissions and the like, then localhost (nix servers) might do it for you.