Zero shipping cost

[Owen Drumm]

We have shipping calculated on weight and I want to setup a product with zero shipping cost to override this as the shipping will cost more than the calculated by weight figure. I have had a look at http://knowledge.actinic.com/users/kadmin/acatalog/v6_Product_Details.html#a368 and had already set it up thus using a component valued at the shipping cost and set the weight to 0.00kg and a shipping cost of £0.00 for weight 0.00kg. I have noticed however than when an order comes through for said item it calculates the cost of the item + the component but also adds a shipping cost of the default value which is 2kg. I have tried setting the default value at 0kg but it wont accept it.

Anyone got any ideas?

[Ben]

Hi Owen

I came across a similar query to this yesterday. The user had associated the component to another product which carried across the weight value. Can you confirm your component has no associations?

Ben

[Owen Drumm]

The components were associated with the products that they were components of. I have changed this and it now works as I want it to. The fact that the products have a zero weight however should not have caused this error in the first place.