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jimmybob46
07-Jul-2003, 02:04 PM
Hi all.
A site which is currently live and recieving orders is showing some quite odd information on the Actinic invoice printout.

no matter how many products are being ordered, the quantity section on the invoice says 0.
ive tested it just a little and the mail that gets sent to the customer is returning the correct quantity.

if anyone can shed light on this rather abnormal problem, it will be much appreciated.
(im looking your way Mr. Dicken ;))

thanks,
James

garyhay
07-Jul-2003, 02:19 PM
Are you using components. If you are check your pricing schedule

jimmybob46
07-Jul-2003, 03:05 PM
the site IS using components but they dont effect the price.
check the shop out at http://www.van-guard.co.uk

should have posted the url before :rolleyes:

James

Jan
07-Jul-2003, 03:22 PM
The invoice shows the quantity shipped not the quantity ordered, are you shipping your order lines before you print the invoice?

Regards

jimmybob46
08-Jul-2003, 03:20 PM
ok thats probably it :rolleyes:
what a muppet :D

James