Really Slow Upload

[thingamibob]

I'm running a shop from 2 locations, one in Gloucester and one from the Isle of White.

I tend do do all design changes on the PC in Gloucester and when I do a site refresh it only takes about 10 mins max.

Problem is that my stock and order processing are done in the Isle of White so frequent Snapshots are tranfsered between to two to ensure design changes and stock levels are up to date on both copies of Actinic but, When we refresh the site from the Ise of White it takes about 2 hours!!!!

Both sites have a broadband 2mb connection. I have tried disabling virus protection and firewall software.

Anyone know why this is so slow?

[leehack]

I would imagine that your quick upload is due to it only sending details which have changed. Whereas, the upload from the other machine will be thinking that everything has to be updated as its references will not match those of the current site. Actinic keeps track of what has been sent and what has been changed, on upload it will only send the things that have changed.

Different location, different ip address etc. are all probably telling it to upload everything as it is all different.

[jont]

When a snapshot is installed an uploaded on the IOW machine it is treated as a completely new template time stamp so every page is uploaded again - which depending on the size of the site could take a fair while - it is not a fresh but more akin to a complete reload of the pages.

Other influencing factors could be speed of IOW machine, speed of connection (worth doing an online test to check the actual speed to the quoted) and quality of router / modem.

Compacting the database is worthwhile and checking you have the "compact html" option ticked

[Duncan Rounding]

I presume that the whole website is being uploaded which is what is taking the time.

When you transfer a snapshot and then update the website the whole website will be uploaded again due to Actinic seeing the snapshot files as if they've all changed.

[wjcampbe]

The same thing should be happening at both ends though!!

Import at IOW - full upload. Import at Glos - full upload.

It may be that in Glos you are on a contention ratio of 1:4 and in IOW you are on 1:20 - that's the number of users the bandwith is potentially shared between.

[thingamibob]

Yes Bill, that's what I thought.
I probably was'nt clear but I mean when either site does a 'refresh website', not an upload, the comparitive time taken is vastly different.

The machine at the other end is of a higher spec than mine, more ram, better faster processor and both sites have a 2mb broadband conection.

Puzzling.

[thingamibob]

Bill

Does that mean that a certain times of the day, the speed in the IOW may increase as other users are not online? Or is it a fixed thing?

[wjcampbe]

Yes - the amount of bandwidth you get out of the whole 2Mb chunk will depend on how many of the competing connections are online at any one time, on what they are doing, and also on any individual limits imposed by the ISP (bandwidth throttling).