User Defined Templates

[ASMO]

I am a new user to Actinic and so far have found it very good, but I am having some difficulty in swapping my old manual excel spreadsheet system into the all singing all dancing automated Actinic system.

One problem I have is mailing labels. Is there an easy way to create a mailing label to go on the outside of the packed parcel. I used to use an excel spreadsheet and merge into a word document. Can Actinic do this for me or do I need to export to excel.

Secondly templates for standard e-mails. Can you make any more up, such as "your credit card has been declined"! or are you stuck with only those suppled as standard.

Any help would be greatly appreciated.

[garyhay]

One problem I have is mailing labels. Is there an easy way to create a mailing label to go on the outside of the packed parcel. I used to use an excel spreadsheet and merge into a word document. Can Actinic do this for me or do I need to export to excel.

I think someone has implemented this as an add on. could Jan who you will find in the members list

Secondly templates for standard e-mails. Can you make any more up, such as "your credit card has been declined"! or are you stuck with only those suppled as standard.

You can create mail templates in V6

[cdicken]

You can create mail templates in V6

As much as I hate to contradict anyone giving us good press, I'm afraid this is a feature which is still outstanding in v6. The only workaround at the moment is to edit the existing templates that you may not use that much (e.g. Order Received) and change it to meet your needs. There are a limited amount of these though.

Bear in mind you can customise all messages before they are sent, the only difference in the three templates is the first line of text and the subject line.

[garyhay]

Thats what I meant honestly:)

Bear in mind you can customise all messages before they are sent,

We just keep a txt document ready to cut and paste.