transferring worldpay/paypal transaction ID

[Simon Clark]

Hi

Does anyone know if it is possible to pass the transaction IDs generated by Paypal & worldpay to the Invoice Customer order ref field in Sage Line 50 ?

At the moment the Actinic reference is passed - ie MC26PN10000007.
This is not ideal for reconciling our accounts.

Appreciate any help or guidance.

Many Thanks
Simon

[Bruce]

Simon,

This information is passed to Sage. You will need to ensure that you have selected 'Transfer Payment' on the 'Transaction types' tab. This will transfer over the full Actinic Order number, the Credit card Authorisation code (Transaction ID), OCC provider ref, Customer Ref and OCC provider response.

You will be able to see the transaction record, you will have to check on the activity tab of the appropriate customer.

Kind regards,

[Donna]

Hi Bruce,
If you export as a sales order - where do the payment details get recorded to in sage?

[Bruce]

To view 'sales orders' you need to click on the 'SOP' button. Ensure to click the magnifying glass at the top right hand corner of the window to 'View All Records'. Otherwise you may not see your new orders.

Kind regards,