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alexwren
27-Jul-2003, 06:38 PM
Hi,

Weird one this.

Just doing a bit of cut and pasting of text for some fragments ( the link text) on our home page and then suddenly I get a 'Data truncated' error and Actinic dies on me.

Now if I open Actinic I get the error once and if I do a local preview then I get a billion 'Data truncated' errors followed by sudden death.

"I didn't do it!"

Please does anyone know how to fix this issue?

Alex

alexwren
29-Jul-2003, 11:09 AM
Anybody got any ideas?

I am now actinic less...

Alex

cdicken
29-Jul-2003, 01:28 PM
Alex

Have you tried doing a 'Housekeeping | Compact Databases'?

Other than that, I have no suggestions at all about this one, but we need to get you up and running so I suggest you register an email support query at http://www.actinic.co.uk/support/register.htm and the team will get in touch with you either today or tomorrow and ask for your database.

Sorry to not be of any more help now. Out of interest, how many products do you have in your store?

alexwren
29-Jul-2003, 01:31 PM
I did the compact database thing and it didnt help.

Regarding number of products it is less than 50 I think.

Alex

cdicken
29-Jul-2003, 01:47 PM
Hmm... your database must have a corrupt record somewhere. Please register a support email and someone will get back to you.