Removing Personal Information From Packing List

[andypandy]

Hi All,

I want to set Actinic up to now print the Email, Fax & Telephone number of the customer on the actual packing list that you put on the parcel?

Since the customer may be ex-directory etc, they do not want every post man / women / courier company viewing there private numbers and email address.

If there is a setting in Actinic V6, please let me know as ive spent a while now trying to locate it with no luck?

Thank You

[andypandy]

Anybody???? Please???

This could be classed as giving away customers private information hence the reason why I'd like to get it rectified.

[cdicken]

There is no setting within Actinic, so you would need to either remove the code from the Order in the Actinic system, or talk to Jan Strassen at Mole-End about her doing a custom report for you.

Jan's website is http://www.mole-end.biz/

[Jan]

If you wanted a custom report writing this would be a very simple change to do (lots of people ask for it BTW) and so would be quite cheap (< £50) to do.

A better solution might be to print out mailing labels instead and stick those on the parcels - we have products to do this at http://www.mole-end.biz/acatalog/Mailing_Labels.html.

The only other way that I can think to do this is to go into each order and remove these details from the delivery address (or to write a SQL query to do this) but this might cause problems as you might actually need the information.

Regards,

[murf]

We just delete the information from the right hand delivery detail box(es). The information is held in the invoice section for use in the future.

Mike
www.thefreemason.com

[john@stinkyink.]

Hi,

I can't understand why Jan hasn't mentioned that she already has an amended Packing note file ready and available. I've been using it for both Version 5 and a new one for Version 6 when we upgraded. If you email jan@mole-end.biz she will give you the relevant info. It works really well and save loads of time deleting information. I actually got into trouble from a customer once, they had ticked the privacy box and were really fed up that I was plastering their phone and email all over my packing note

Hope this helps

Regards

John