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jaimeh
29-Mar-2007, 09:03 AM
Can anyone shed any light on the following error? I think it might be related to the FTP permissions. I have already tried to compact the database to combat the diskspace thing, but no joy.

An error occurred while writing to "acatalog" on the web site. The problem is probably due to permissions problems, but could be due to low disk space. Actinic can not work with these settings. Press Cancel if you would like to manually examine the permissions and disk space on the web site. Press Retry if you would like Actinic to attempt to change the permissions on the directory for you.

Current network settings

HTTPPROXYMODE 1
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 25
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.mistral.net
WEBSITEURL http://www.ladders-online.com/
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 5000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 15000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.ladders-online.com/acatalog/
CGIBINURL http://www.ladders-online.com/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN /var/www/html/www.ladders-online.com/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /var/www/html/www.ladders-online.com/acatalog/

Cheers

Duncan Rounding
29-Mar-2007, 09:49 AM
The disk space the message is referring to is the available disk space on your server not your local PC - compacting the database will not help with that. It would be worthwhile therefore checking that as well as your catalog and cgi-bin folder permissions.

Mike Hughes
29-Mar-2007, 10:00 AM
I'm pretty sure these two settings cannot be right:


PATHTOCGIBIN /var/www/html/www.ladders-online.com/cgi-bin/
FTPPATHFROMCGITOCATALOG /var/www/html/www.ladders-online.com/acatalog/



the second one is wrong and explains why actinic cannot find the acatalog folder.

Mike