HTML in emails

[Owen Drumm]

Any idea if and when Actinic will be supporting the use of HTML in emails sent to customers? If it's not in the pipeline can it go on the wish list?

[Ben]

Hi Owen

It's not in the pipeline at the moment, but I've added it to the wish list.

Ben

[pinbrook]

Can we also have the facility to design and save our own templates in the email function also

[cdicken]

Can we also have the facility to design and save our own templates in the email function
Yep. This one will be in v7.

[cdicken]

Can we also have the facility to design and save our own templates in the email function
Yep. This one will be in v7.

[pinbrook]

excellent

[mbiber1]

Can HTML emails be created in v7?

[cdicken]

There has been no explicit functionality change to allow HTML emails, but it may be that the existing functionality will support them.

Forgive my ignorance but what makes an HTML email work (other than, simply, using HTML in the main body of the email)?

[NormanRouxel]

Most HTML emails contain the message twice. Once in plain text and the HTML formatted one as an attachment.

Wierdly, Actinic has the code to support the sending of that attachment already written and available (in ACTINIC.pm subroutine SendRichMail if I remember right) but there is no way of using it.

Norman.

[cdicken]

From your description there Norman, it seems to me there is no way to do HTML emails in Actinic. I'll ask the developers about SendRichMail and see what they say.

[NormanRouxel]

SendRichMail is the low level routine that bungs the email out and down the wire.

This is usually called from the SendMail routine (again in ACTINIC.PM) which hard codes the passing of a null string as the HTML parameter to the SendRichMail routine.

Norman