time out

[mickc90]

i get this message
Catalog received a network error while merging files on the server. Try again later and contact your network administrator if the problem persists. The operation timed out.

any help please:confused:

[pinbrook]

Speak to your ISP/host and/or check any firewall you may be using.

It is a connection problem and not a catalog one

[garyhay]

Same old Cheshnut

NT or Unix Server mate??

[mickc90]

thanks for that,but what does it mean and what can i do about it
excuse my ignorance

regards mick:)

[pinbrook]

who are you hosted with?

[mickc90]

www.net-effects.co.uk:(

[cdicken]

Mick

Net Effects are an Actinic partner, so they should be able to give you the settings necessary to run your Actinic store. Just tell them you are using Actinic.