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harrisons
14-Aug-2003, 03:35 PM
Hi,

I am still running a trial of Actinic at the moment. I am currently moving a site to a Unix server so I can use the email facility Actinic has to offer. Until this transfer takes place I cannot test it.

Can anyone tell me what is in the email that the merchant receives to tell him he has an order? Is it just "Hello, you have an order!" or is it full details, including any custom fields you may have put in the ordering process, like a reference number etc.

Thanks everyone.

Jan
14-Aug-2003, 06:35 PM
Place a test order and double click on it to view the details, go to the email tab and create a new order received email and that is the exact text that the user will recieve when they order.

Regards,

pinbrook
14-Aug-2003, 09:14 PM
the user will get an email which simply says"you have another order since you last downloaded" or something similar.

there is a setting in v6 which allows the user to get the same email as is sent to the customer.

this contains name/address of buyer, goods ordered, shipping costs.

look at Act_Customer_email.txt for more detail of the format of the email

harrisons
15-Aug-2003, 08:23 AM
Thank you all, will check that out now.