actinic access error 'Unable to locate the database from the selected site. The site

[hilary]

I thought stupidily that I could automate imput data more easily by using access.

I exported my data to access -(which i didnit understand really)

and now I can't get back into the catalogue.

error note
'Unable to locate the database from the selected site. The site will remain unchanged.'

I DON'T want to use Access - I was only playing- I think it's come back to bite me on my b_m
help

[wjcampbe]

Import the snapshot you made before you started this ill-advised experiment.

OR

Restore the database backup you last made.

If you don't have a snapshot OR a database backup, then you really are in a pickle.

[Jan]

The Actinic database is an access database, it is called ActinicCatalog.mdb and should be in your site directory (c:\program files\Actinic Ecommerce V6\Sites\<sitename>), do you have one in your site directory?

Regards,

[hilary]

Thanks for your replies

to jan
yes I do still have ActinicCatalog.mdb

to wjcampbe

I do have backups - BUT I can't open actinic.

I have just tried to install a 6.0.1.0.0 disc but now it tells me I can not downgrade from 6.2


Any idea what the next step is?

[Jan]

What did you do to export your data to access?

The message confuses me, it says 'can't find the database' which suggests it's not in the right place, it would usually say something like 'database is corrupt'.

If you go to your ODBC settings and look at the database DSN (user tab) ActinicCatalog6, can you compact it or repair it, does it appear to be pointing to your site directory?

Regards,

[hilary]

What did you do to export your data to access?

I exported the data by export window.
Does this mean data will always be connected to access ?

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The message confuses me, it says 'can't find the database' which suggests it's not in the right place, it would usually say something like 'database is corrupt'.

If you go to your ODBC settings and look at the database DSN (user tab) ActinicCatalog6, can you compact it or repair it, does it appear to be pointing to your site directory?
------------------------------------------------------------
I have reinstalled software - seems okay (tested by asking for preview pages)

but the version is now 6.1.5.0.0.0. used to be ver 6.2

Regards,

[hilary]

question What did you do to export your data to access?

I exported the data by export window.
Does this mean data will always be connected to Access ?

Hilary

[pinbrook]

all data is held with in ActinicCatalog.mdb which is an access DB

when you use export you would be exporting to csv or xls ie spreadsheet

[hilary]

I have a new laptop and want to put actinic on.

Do I have to put Access on the new computer. In fact I don't want anything to do with it!

Will it be okay ?

Hilary

[Jan]

You don't need to put access onto your laptop to run Actinic but if you want to open the Actinic database and look at the data (which I would not recommend doing) you will need access.

When you export orders, the order information is written into CSV files on your computer, which you can look at using Excel. So in effect you are taking a copy of the order data out of access.

Regards.

[hilary]

Thanks for the help.
I went back to a backup- only a days work lost- strange happening.

Hilary