The server name or address could not be resolved

[DebH]

After many problems and much help from this forum am finally getting some where but have the above message. Also had this message:

The test script failed to execute on the web server. The error could be caused by several things. Check the path to the Perl shell, the CGI script extension, the path to CGI-BIN, and the CGI-BIN URL. This error could also occur if your web site is out of disk space or your web server is not configured to accept POSTs to CGI scripts.

I have streamlinenet as host and set up SSL for Check out pages and customer login only. As suggested elsewhere have removed SSL totally for now and still getting same message. Have tried all sorts of combinations on the settings suggested but no luck. As streamline help is about as useful as a chocolate teapot I am hoping some one here may have the answer.

My settings are

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.dandeliondesigns.co.uk
WEBSITEURL www.dandeliondesigns.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED true
SMTPUSERNAME ******
SMTPPASSWORD ********
CATALOGURL http://htdocs/
CGIBINURL http://htdocs/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST ftp.dandeliondesigns.co.uk
FTPUSERNAME ******
FTPPASSWORD ******
PATHTOCGIBIN htdocs/cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG



Thanks in advance

Deb

[pinbrook]

CATALOGURL http://htdocs/
CGIBINURL http://htdocs/

these options need to actual website URLS


http://www.dandeliondesigns.co.uk/acatalog/
http://www.dandeliondesigns.co.uk/cgi-bin/

[DebH]

Jo
Thansk for your quick reply. I had tried that, just tried again and the error reads

Actinic is not able to run the CGI scripts on the server. It appears as if the scripts are not installed. The most likely cause is that you have an incorrect CGI-BIN URL. If you've never uploaded the site, then you should do it before a download of orders. If you've uploaded the site ever, then Run Web | Configure Web Site Details... to review your web site configuration.

thanks Deb

[pinbrook]

how does this thread differ from this one

http://community.actinic.com/showthread.php?t=31275

[DebH]

sorry \i thought it was a different problem!

[Mike Hughes]

Hi Debbie,

It looks as if you might be blocking access to the website as if I try to access the /acatalog/ directory on your website I get a '403 forbidden' response.

Jo is correct about the url's so don't change them back.

Mike