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View Full Version : Problems with logging in to Actinic Express


Cheristow
23-Jul-2007, 08:09 PM
:( I have had my website for about 15 months now, having paid for 12 months subsciption at a time and up front (rather than the usual monthly sub).

For the past two weeks I have not been able to log into my account. I have emailed and rung up to try and get the problem sorted, without any luck. Eventually, last week they changed my password, but I still can't log in.

Has anyone else had this problem, and how was it resolved, as I desparately need to update my website?

Toby B
24-Jul-2007, 01:31 PM
Hi Michelle,

I sent you an email confirming the correct login link, your Store ID and pass.

Cheristow
24-Jul-2007, 10:33 PM
Thank you so much. I have managed to log in successfully at last. It was so simple once I had the correct server address! ... and I have been able to update my website again.
:) :)