Frames not showing correctly from search engines

[Queenswood]

Hi, I saw a similar post to his in the v6 section, but having tried everything suggested on it I am still having the same problem.

The problem is this: on entering a page from a search engine, the page is meant to automatically display itself surrounded by the navigation frames. However, all I get is a redirection to the navigation frames surrounding the catalog frontpage, not the page that was originally there.

I guess the problem is in the Act_FrameLoad file as this is the bit that loads the main frame when the full frameset has been loaded, but even wiping it completely and then restoring it to its original form doesnt seem to work.

The site in question is www.queenswood.co.uk, but as it stands i have left the act_frameload file completely empty so that customers can view products rather than being redirected to the front page.

Any suggestions?

[Ben]

Hi Ben

I will need to see the problem happening to find out the cause. If you would be happy to renable the javascript in Act_FrameLoad, I will take a look. Also, what is the search engine and search criteria that you used?

Ben

[Queenswood]

I am reluctant to re-enable the scripts as it basically prevents anyone coming from a search engine from seeing the product they searched for. Could you give me an indication of when you will have chance to look at this page so i can keep the site non-functional for as short a time as possible?

One criteria that usually finds us is if you search in Google for "Armillatox" and Queenswood Garden Products comes up somewhere near the bottom of the first page.

I would greatly appreciate it if you could let me know when to switch the redirection scripts back on for you to have a look at the problem - thanks very much for your time.

[Ben]

If you re-enable the javascript first thing tomorrow morning and post here, it will give us the day to investigate.

[Queenswood]

We really dont want to make the website non-functional for more than about 2 hours or so. as soon as you are ready, please post a reply on here (i will check every 15 minutes or so throughout the day) and i will turn the scripts back on.

[Ben]

Ok. If you re-enable the javascript, we'll take a look at the site now.

[Queenswood]

The site is uploading with the scripts enabled now. I think.

[Queenswood]

Right ok its there now

[gcamley]

The Java Script is not fully enabled.

Change required to Act_FrameSet.html.

The line...

<frameset cols="*,10,133,493,*" border="0" frameborder="0"
framespacing="0">

requires a call to the JS onLoad function so it should read as...

<frameset cols="*,10,133,493,*" border="0" frameborder="0"
framespacing="0" onLoad='onLoad();'>

After the change update the site, this change will only result in the frameset page being uploaded.

[Queenswood]

OK I've done that.

Please let me know if you find the problem before 5 today - I'm going away for a few weeks after today and I would really like to get this problem sorted.

Thanks for your time,
Ben Jones

[Queenswood]

Ahhhhhhhh i see - thats done the trick. When i saw it go to the front page I assumed it hadnt worked. But i didnt realise it was going to redirect again! Thanks very much.

Ben Jones

[gcamley]

Pleased to here it's working, have a good trip.