Duplicate orders from actinic

[Queenswood]

When we download the orders from actinic there are often exact duplicates of some orders with different actinic codes. Has anyone else experienced this problem?

[Ben]

This may be down to customers pressing the last checkout button twice - an order is created everytime the button is clicked - especially if the processing time is slow.

[Queenswood]

Is there a way to stop this happening we had 19duplicate orders over the weekend. I know that the site was running slow as I had emails confirming this.

Is there anyway I can grey out the button so It cant be clicked more than once.

I think that this would be a good fix if anyone else is having the same problem.

We normally get about 2-5 duplicates a week.

Sorry for taking so long to get back on this it was originally posted by a college before I started.

Thanks again.

Dave..

[Mike Hughes]

The difficulty is that the server isn't responding (i.e. the page doesn't change) so the user thinks nothing is happening and clicks again. If the server isn't responding then it can't generate a new page with the button greyed out.

I guess the only way to do it would be with some javascript that greys out the button after it's been clicked once.

I don't know much about javascript, but one of the other members may be able to come up with a solution.

Mike