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Ginnys Attic
01-Sep-2007, 10:57 AM
I got an email off a customer who reported when they click chceckout the got an error page, on checking it seems all customers are seeing a General Script Error when clicking checkout (not great as nobody can complete an order) as follows:

A General Script Error Occurred

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Error: Error opening ../acatalog/90Z192Z78Z82A1188635865B7329.session (Permission denied)
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Press the Browser back button and try again or contact the site owner

It doesn't matter how many time it's tried this error is all anybody see's. Does anybody have a clue what or why and how to fix it?

My acatalog directory is CHMOD 777
My cgi-bin directory is CHMOD 755

Everything has been working fine for a month but just the last few days we have had lots of various problems with server permissions and things everything seemed to be fine but i now this problem has happened and i can't seem to find a fix

wjcampbe
01-Sep-2007, 11:23 AM
A search for session file permission gave many previous threads and solutions - including this one related to PayPal http://community.actinic.com/showpost.php?p=167734&postcount=18