Order Processing

[Julian Doncaste]

I have been using Actinic Catalog for a time, and I would like to use the order processing to manage orders which do not come via the Online shop.

Are there any elegant ways to achieve this?

Thanks for your help.

Julian Doncaster

[Menar]

Hi there,

I believe what you are trying to achieve is offline processing, unfortunately Actinic at the moment has not got such capability to process orders offline. However, as far as I am concerned the development team are looking into such issue for future release.

The only way this can be done as I understand is to go online and processing the order.


Hope this helps.

[Julian Doncaste]

Thank-you.

Julian

[Jan]

The only way this can be done as I understand is to go online and processing the order.
Is this a legal thing to do - it has been suggested to me that there might be privacy issues involved in sending someone elses information over the internet. But I have never been sure wether this is the case or not.

Regards,

[cdicken]

It would surprise me if there was an issue. The customer has explicitly submitted their details to you for the purposes of you sending them their order. This means that you can use the data wherever you need to - as long as it is directly related to fulfilling their order.

I don't know the exact legal ins and outs, but surely saying that you shouldn't transmit customer's details over the internet is like saying you should not send their details through the postal service on the front of an envelope.

[murf]

Hi all

There is no reason why you shouldnt process an order in this way.

There is no legal framework in the UK that would specifically restrict a company to this way of processing a customer order.

EU privacy law (to which the UK subscribes) does not affect this way of transaction........its what you actually DO with the information, NOT how the information is processed...there is a subtle difference.

As an example, Worldpay offers its customers a credit card processing terminal that is the same as an offline "swipe" transaction machine........except that it is processed through the browser........this is a legally sound method of transacting a customers order.

Hope this helps.

Mike