1&1 SMTP - Server Refused Connection?

[MikeTurner]

Hi,

I'm having issues with getting my SMTP setup using 1&1 and I really can't get my head around it. Actinic say that it doesn't seem to work but can't figure out why and 1&1 are saying they don't support Actinic but the SMTP details I have should work fine...

I'm basically using the Server: auth.smtp.1and1.co.uk.

My username is my e-mail address. i..e Miketurner@neddyup.com and my password is my e-mail password. If I try and use these details in Outlook it works fine.

When I put them in to Catalog I receive similar error "Server refused the connection".

I have tried with and without my userdetails....

Anyone have any experience on this with 1&1 as I'm stumped?

Thanks

Mike

[Duncan Rounding]

Try these settings - they work for me:
http://community.actinic.com/showthread.php?t=28934

[wjcampbe]

There are many, many posts on this site with preferred and working email settings for 1 and 1.

I use auth.smtp.oneandone.co.uk
authentication NOT checked
username and password empty

[Mike Hughes]

At least you are on Unix and actinic seems to be running OK.

Do as the guys above have posted. I don't remember anyone not being able to get these settings to work.

Mike

[MikeTurner]

Thanks guys...Strange how they have 2 different SMTP addresses but don't communicate them out? - will try when I get home in about 50 mins and let you all know!

[MikeTurner]

:confused:

Ok, I've gone into the network settings and the smtp is now set to auth.smtp.oneandone.co.uk the username and password tick is unticked and I have nothing in the username / password fields.

When I click the test button I now get:

server: passed
connection: passed
sockets: passed
communications: failed
authorisation: failed
message: SMTP Authentication is not supported by this server!

Any more ideas?

[NormanRouxel]

Try closing and restarting Actinic in case that setting is cached somewhere.

[MikeTurner]

Something so simple but so silly!

Thanks a lot for your help - it works :D

Have a great weekend!

[MikeTurner]

Guys,

I just had a response from 1and1. They actually recommend using the following SMTP server if you are using scripts on your site:

mrvnet.kundenserver.de

The server does work but no idea of whether it performs better than auth.smtp.oneandone.co.uk - I know I've seen a few posts saying that there are sometimes e-mail delays with this server, however the test mails I just sent through came pretty fast.

[wjcampbe]

Conflict with the in2site wrapper/frameset you are using?

Couple of years ago now, but I remember failing miserably with my own attempts to use that (and indeed most) 1 and 1 'included in package' software.

[amegaltd]

Hi,

I'm having problems with 1and1 SMTP, it was working fine for over a month, and then last Wednesday it just stopped working. The setting for the smtp server is as follows

SMTP server: auth.smtp.oneandone.co.uk
Username and Password Required checkbox: unchecked

When i do a network settings test i get the following:

Actinic Mail Test completed successfully
server: passed
connection: failed
sockets: passed
communications: failed
authorisation: failed
message: Connection refused

I have not changed any settings at all and find it very strange that it should be working fine for over a month and then suddenly stop.

Any help on this would be much appreciated

[leehack]

When things that have worked fine, suddenly stop working for no apparent reason, your host has usually done or changed something - I'd give them a call and find out. That is of course if you have done nothing as 90% of people who say that, have indeed done something to affect the smooth running.