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tigercore
08-Sep-2003, 03:22 PM
Whenever you add a product on our site SME Solutions (http://www.sme-solutions.co.uk) the product quanity defaults to 1. However there is no-where in the order process that lets the customer change this.

Is this a setting somewhere in actinic that im just missing?

Help.
TraceyG
09-Sep-2003, 08:09 AM
Hi,

Back-up your site. Find out which theme your site is based on (Design | Themes) and then copy Act_ShoppingCartXML.html from 'c:\program files\actinic ecommerce v6\formats\themes\theme name' (if you can't find the template in your theme folder then use the one from 'Business' if you are using a non-stylesheet theme or 'BusinessCSS' if you are using stylesheets). Paste the file into your site directory (replace the existing one) and then do an update.
tigercore
11-Sep-2003, 03:08 PM
I'm already using that file from the Business directory an the problem still exists.
TraceyG
11-Sep-2003, 03:33 PM
Hi,

Ok, it looks like you have the shopping mode set to 'Quantity on confirmation page'. This is one place that you should be able to enter a quantity so try replacing Act_OrderDetail.html in the site directory with the one in the 'Formats | Themes | Business' directory.

You should also be able to change the quantity when you view the cart and this is controlled by Act_ShoppingCartXML.html so I am surprised that this did not give you the option in the cart. Have you made any changes to the perl scripts? Try replacing ActinicOrder.pm too from the 'Original' directory (take a back-up of the file in your site directory first).
paulh69
11-Sep-2003, 06:00 PM
if products are added to the shopping cart with

http://domain.com/cgi/ca000247.pl?ACTION=SINGLEADD&PAGE=PRODUCT&SID=9999&Q_productreference=1

it will not be possible to change the quantity ordered with viewcart - seems to be a bug somewhere
TraceyG
12-Sep-2003, 08:24 AM
Hi Paul,

if products are added to the shopping cart with
http://domain.com/cgi/ca000247.pl?A...ductreference=1

it will not be possible to change the quantity ordered with viewcart - seems to be a bug somewhere

I have tested this out on a default store and you can still change the quantity when viewing the cart.