Help Pls: Network Wizard stops on Perl settings - Host is Streamline.net

[zee_b]

Hi,

I have recently bought some webspace with streamline.net and am trying out Actinic 8 on this.

I keep getting the following error, in relation to Perl:

The perl script extension is incorrect. Try another extension. You may want to

contact your ISP or system administrator to determine the correct extension.

Click OK.

I've made sure the path used is as suggested on Streamline.nets own support pages as in /usr/bin/perl with the perl script extension as .pl

Because of this error appearing i cant proceed further.

The network settings i have are:

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST smtp.ntlworld.com
WEBSITEURL http://www.xxxxxx.com
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.xxxxxx.com/acatalog/
CGIBINURL /htdocs/cgi-bin
PATHFROMCGITOCATALOG ../htdocs/acatalog
CODEBASE ./
FTPHOST ftp.xxxxxx.com
FTPUSERNAME xxxxxxx
FTPPASSWORD xxxxxxx
PATHTOCGIBIN cgi-bin/
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG

Streamline.net is on Linux.

Streamlines own permissions are recommended as: (Not sure if this has anything to do with it)

htdocs - 707
logfiles - 700
private - 701
cgi-bin - 701
files inside htdocs - 604
files inside cgi-bin - 700
folders inside cgi-bin - 701

Any assistance would be gladly appreciated.

Thanks in advance

Zee

[pinbrook]

1 have you compared your network settings with the streamline settings already posted within the community?

2 actinic permissions should be 755 for cgi bin and 777 for acatalog

[zee_b]

Hi Jo,

Regarding whether i have checked - yes i have. I'm all for being independent and solving errors myself, but 4 days in to this i cant find a solution, despite searching through the community boards.

Regarding your 2nd point - Do i change this via my ftp program?
And are those permissions for the files within the folders, or for the folders?

Thanks for your help.

Regards

Z

[zee_b]

Jo,

I've ammended the permissions on the folders that you mentioned.
It still doesnt work - again failing on the perl issue.

I did try uploading to the actinic test site as well - it too failed again on the perl issue.

[pinbrook]

I did try uploading to the actinic test site as well

can you clarify this please

did you upload the actinic default site ie thesite with great expectations etc

or

did you upload to actinic trial hosting

is it streamline unix or streamline windows?

[zee_b]

Hi Jo,

I meant i tried uploading to actinic trial hosting - thats if, thats what the Convert button allows you to do.

I also tried up loading the great expectations to my streamline space. No Joy.

Streamline have windows or linux. I opted for Linux- I can switch to Windows - takes 12 hours apparently. Do you think it will make a difference?

[pinbrook]

it needs to be unix/linux

[zee_b]

Hi Jo,

Any further ideas?

[Mike Hughes]

I would sort out the network network settings.

1. Add a trailing / after your directory references.

2. These bits

CGIBINURL /htdocs/cgi-bin
PATHFROMCGITOCATALOG ../htdocs/acatalog

Imply that acatalog is in /htdocs/htdocs/ which doesn't sound right to me. Normally the second one would be:

PATHFROMCGITOCATALOG ../acatalog/ (note the trailing /)

Mike

[zee_b]

Hi Mike,

Thanks for that.

Streamline just got back to me regarding the CGI-BIN.
The path is:

http://www.xxxxx.com/cgi-bin/test-sin.cgi


How will this impact my actinic settings?

Regards

Z

[Mike Hughes]

I just noticed:

This

CGIBINURL /htdocs/cgi-bin

should be

http://www.xxxxx.com/cgi-bin/

and this

PATHFROMCGITOCATALOG ../htdocs/acatalog

should be:

../acatalog/


Mike

[zee_b]

Mike,

Thanks for the reply.

What about the issue regarding the perl script extension, or is that part of the same thing?

Thanks

Z

[Mike Hughes]

You can change them to .cgi if you want but I'd be surprised if it makes any difference.

Mike

[zee_b]

Cheers Mike,

Yes when i last changed the extension it made no difference.

Do you know why the path for perl is usr/bin/perl - when i go up a folder in ftp i dont see this path or folders at all.

Regards

[Mike Hughes]

Do you know why the path for perl is usr/bin/perl

No. That's just the way it is and what it should be. You can google it if you want to know why that's what it is.

So is it working now?

Mike

[zee_b]

Hi Mike,

Unfortunately its still not working.
Now its failing earlier, something to do with permissions.

[Mike Hughes]

Well there's plenty of information the forum about permissions. read those and you should get past that step.

Mike