1&1 network settings - HELP

[traebonne]

:confused: Hi there,

I host with 1&1 Business Package and have trawled through the forums for an answer. I have made changes as a result but am still getting the following error message:

Unable to move to the cgi-bin directory "/NOLIMITS07/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory.

The server is fine, the network is fine, and I can upload via FTP, but don't know where all the files go. As the website is currently running as a non ecommerce site, I am uploading the Actinic shopping site to another folder on the server (NOLIMITS07) which is within the web's root server (Nolimits), to test the new site. Could this be the problem?

My network settings are:

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST auth.smtp.oneandone.co.uk
WEBSITEURL http://www.nolimitstrackdays.com
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT true
FTPMAXRETRIES 30
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.nolimitstrackdays.com/NOLIMITS07/acatalog/
CGIBINURL http://www.nolimitstrackdays.com/NOLIMITS07/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
CODEBASE ./
FTPHOST www.nolimitstrackdays.com
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN /NOLIMITS07/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG

Permissions for cgi-bin = 755 and acatalog = 777
Both cgi-bin and acatalog are folders within NOLIMITS07

I know from reading lots of posts that 1&1 are not the best hosts for Actinic, but I have seen that some Actinic users do use 1&1.

Can anyone help please??:confused:

[MDS]

I would quickly remove your passwords:)

[Duncan Rounding]

Try these:
http://community.actinic.com/showthread.php?t=28934&highlight=1and1
Also - create the cgi-bin and acatalog folders manually and set the permissions on them first.

[los_design]

PATHTOCGIBIN /NOLIMITS07/cgi-bin/

Try changing this to be your root folder name (ie public_html)

[los_design]

Oh yes

AND LOOSE YOUR LOG IN DETAILS ASAP

[TraceyHand]

what was that, Daren?

couldn't quite read it

:p

[RuralWeb]

You will get a bad rep Darren - GM Dolly will be writing about you;)

[los_design]

You will get a bad rep Darren - GM Dolly will be writing about you;)
Indeed, bring it on Dolly....

**size 7 does look quite large doesn't it :eek: **

[traebonne]

Thanks Daren, DONE - changed and exported settings so often, I overlooked it!

[TraceyHand]

7 does look quite large doesn't it :eek:

I couldn't possibly comment :eek:

[los_design]

Thanks Daren, DONE - changed and exported settings so often, I overlooked it!
Well done,

now go get a coffee (sorry about the size, was curious to see how big I could get it ;) )

[los_design]

I couldn't possibly comment :eek:
WATERSHED WARNING TRACEY :p

[TraceyHand]

WATERSHED WARNING TRACEY :p

sorry...I just *couldn't* let that one pass...I tried, really I did :D

[los_design]

sorry...I just *couldn't* let that one pass...I tried, really I did :D
Who could at that size ;)

[traebonne]

I have already tried your settings Duncan, without success. Also tried changing the cgi-bin path to /public_html/cgi-bin and I get this message:

Unable to move to the cgi-bin directory "/public_html/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory.

Any other suggestions please???

[los_design]

is public_html the name of your root folder?

[Mike Hughes]

1and1 don't use public_html.

Try using Duncan's settings with your sub-directory path added to the acatalog and cgi-bin paths.

Mike

I'm getting 403 errors 'access denied' on your website. have you some kind of access control going on? if so then you need to remove it or actinic cannot work.

[Duncan Rounding]

Is your domain (nolimitstrackdays.com) pointed to the root of your webspace or to another folder? If it's to a folder then create your new folder (NOLIMITS) etc within that folder.

Explaining your current webspace folder structure will help.

[los_design]

1and1 don't use public_html.



Sorry, that was the point I was making, I only quoted the above as an example not as a definitive.

Duncan's settings should do the trick...

[Mike Hughes]

I suspect there was some access restrictions running as it now seems to be OK.

Mike

[traebonne]

Big thanks to Toby at Actinic Support who was able to sort out my network settings. MWAH!:)

[traebonne]

And thanks to everyone here too - you're a wonderful wonderful resource, and have already helped me out of lots of sticky Actinic situations!:D

[los_design]

And thanks to everyone here too - you're a wonderful wonderful resource, and have already helped me out of lots of sticky Actinic situations!:D
you are more than welcome.

Enjoy

[Duncan Rounding]

Please share what was wrong and what was changed to fix it so that others may benefit..