PDA

View Full Version : Auto Redirect to Protx?

Little Lou
23-Oct-2007, 04:20 PM
Hi there

We're just integrating Protx and have typed in Protx ID and Actinic Secret Key as provided. We've gone live and when we come to check out we get
______________________________________________________________vsp

You will now be automatically transferred to the Protx VSP secure server to process your credit card details with complete confidence.



Nothing is happening from this screen and there isn't a 'proceed' type of button.

I can't work out where I've gone wrong - any suggestions?

On searching previous Protx threads I read about a OCCUPGRADE.INI file but I can't find that. Should it be here ....ActinicV7 > Sites > Site1 > CommonOCC ?


in the CommonOCC Folder I've found Act_OCCPROTXTemplate and OCCPROTXScriptTemplate but not OCCUPGRADE.infi - will that be the reason for not being forwarded to Protx?
TraceyHand
23-Oct-2007, 04:26 PM
your "OCCUpgrade.ini" is in your ActinicV7>OCCUpgrade folder
los_design
23-Oct-2007, 04:27 PM
ensure <body onload> is at the start of your page under </head>

you got a url for us to view the issue and try and replicate?
Little Lou
23-Oct-2007, 04:34 PM
Not sure which page I need to check 'body onload' with

Website is www.cheapdies.co.uk

The hanging page I have is https://www.cheapdies.co.uk/cgi-bin/os000001.pl - not sure whether the 2nd one will work as it was initiated on my computer.
los_design
23-Oct-2007, 04:43 PM
Just out of curiosity, how long is your bounce delay set for?

I was waiting AGEEEEEES to be put back after adding to cart?
los_design
23-Oct-2007, 04:44 PM
Help.....wheres your checkout link/view cart?

I feel like a hamster on a wheel, going round and round, I can add but I cannot pay :confused:
Little Lou
23-Oct-2007, 04:46 PM
You should see View Cart and check out just below our banner on right hand side

It doesn't take me long to bounce after adding to cart - about 6 secs

I've changed it to 2 seconds from when I do next upload
los_design
23-Oct-2007, 05:04 PM
You should see View Cart and check out just below our banner on right hand side


Not on your brochure pages you can't...
leehack
23-Oct-2007, 05:04 PM
Oh dear....:o
los_design
23-Oct-2007, 05:04 PM
Oh dear....:o
:confused: :eek: :D
Little Lou
23-Oct-2007, 05:06 PM
Oakie dokie - that'll be my next mission !
Little Lou
23-Oct-2007, 07:32 PM
I've had an email back from Protx which has solved the problem and thought I'd post it to help anyone else in a similar situation.............

When Live, my Site does not redirect to the Payment pages

When changing from 'test' to 'production' mode within Actinic, the 'next' button, that transfers the users to the payment pages, is removed. Some Java script is supposed to handle this process, to auto redirect the user, but it may not be present in your Actinic templates.

If you are having issue directing the users to Protx, you can put the next button back.


Amend your act_occprotxtemplate.html file

Look for the following file within your Actinic directory. (OCCupgrade / CommonOcc/ act_occprotxtemplate.html). Open this file, find and amend the following:

NETQUOTEDEL:TESTMODE
INPUT TYPE=SUBMIT NAME="\"SUBMIT\"" VALUE="Next>"
NETQUOTEDEL:TESTMODE

You will need to change this to:

INPUT TYPE=SUBMIT NAME="\"SUBMIT\"" VALUE="Next>"

Basically removing the two references of NETQUOTEDEL:TESTMODE

Save the file


Amend the OCCUgrade.ini file

The OCCUgrade.ini file located in the root of the OCCUpgrade folder in your Actinic directory. Open the file in an editor like notepad.

At the top of the file are the lines that look like this:

[Version]
Number=1045 (for example)

Increment this Number (so if it was 1045 for example, you will need to change the value to 1046) by 1 and save the file.


Upload Your Site

Now that you have made changes to your setup you will need to re-upload your site.


Test

When you have uploaded your site please test to make sure the redirect works, when you click the next button.


Kind regards


Protx Technical Support
Design2Please
30-Oct-2007, 09:36 AM
Hi Lou,

I also had this problem and was using this workaround and then i realised i was missing the redirect script in the outer layout of the psp bounce page once i had placed this back the psp bounce page now redirects without the need for the next button - Now that the redirect works I have removed the next button again.

The code you are missing needs to be placed just before the closing </head> tag in the outer layout of the PSP Bounce Page (which can be found in design view):

<actinic:block if="%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%27PSP%20Bounce%20Page%27%29%20AND%20%28%3cactinic%3avariable%20name%3d%22IsPSPTestMode%22%20%2f%3e%20%3d%3d%20false%29" >
<script language="JavaScript" type="text/javascript">
<!--
function onLoad()
{
document.formOCC.submit();
}
// -->
</script>
</actinic:block>


Hope this helps.

Kind Regards
Little Lou
30-Oct-2007, 09:24 PM
Thanks Jon

That'll make it much more professional looking.
peblaco
30-Oct-2007, 10:39 PM
The code you are missing needs to be placed just before the closing </head> tag in the outer layout of the PSP Bounce Page (which can be found in design view):

<actinic:block if="%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%27PSP%20Bounce%20Page%27%29%20AND%20%28%3cactinic%3avariable%20name%3d%22IsPSPTestMode%22%20%2f%3e%20%3d%3d%20false%29" >
<script language="JavaScript" type="text/javascript">
<!--
function onLoad()
{
document.formOCC.submit();
}
// -->
</script>
</actinic:block>


This is a V7 thread and the above is V8 code. ;)

I don't think that Javascript is needed, as far as I know you just need to have OnLoad="NETQUOTEVAR:ONLOAD" on the body tag of the checkout template (defined in Design > Options > Layouts > Checkout Pages Layout) such as:

<body OnLoad="NETQUOTEVAR:ONLOAD">
Along with whatever other properties you may have on the body tag.
Design2Please
31-Oct-2007, 09:12 AM
This is a V7 thread and the above is V8 code.

Lol sorry if this doesnt solve the problem then. I have only used v8 myself so was unaware that this might be different for V7.

Kind Regards