Altering orders

[eAbsinthe.com]

If you recieve a customer request to alter an order, other than decreasing the amount of one line, what are you supposed to do?

As far as I can see you can't, not neatly.

Am I missing something?

[Ben]

Hi Martin

What alterations are you looking to make? In terms of adding new orders offline or making modifications to existing ones, these are features planned for version 7.

Ben

[eAbsinthe.com]

That sounds like it.

I just wanted to ensure that the features weren't there & I was missing them.

Idealy I'd like to be able to take phone orders on the software (other than having a browser open in front of me!), and the question was raised by having to swap one product for another after an email.

All I could do was add an adjustment for the price difference & explain the new order in the comment.