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giftfromthegods
28-Nov-2007, 04:33 PM
Has anyone seen this before? I had no problem clicking into my discounts section until today. When I click on any discount (some of which have been on the system for two years with no probs) I get the error: "the discount description must be specified." Does anyone know a) what the heck is going on and b) how the heck can I fix it???

Any insight would be gratefully appreciated!

Cheers!

pmsupport
30-Nov-2007, 10:19 AM
Hi,

I understand the message "The discount description must be specified." appears when you click on any discount in Discount and surcharge settings.

The message will appear when you click on a discount after the "New" button had been pressed. Once the "New" button has been pressed, Actinic will not let you view any of the other discounts until the creation of the discount is complete, it is asking for a "description" to be entered.

Do you find this message is occuring when in the list of discounts a blank row is highlighted and the "description" field is empty?

Thanks

Paul